How Are We Doing

Thank you for taking the time to provide feedback!

Your input is very important to us!

We read every single review so please take your time and tell us how we did.

Please enter the name(s) of the Village staff member(s) with whom you interacted.

Please enter in the date of your interaction

What was the purpose for your interaction with this staff member?

Did the Village staff member respond in a timely manner?

YesNoNo opinion

How long did it take for the Village staff member to respond?

Please choose your level of agreement or disagreement with the following statements.

The Village staff member I interacted with...

Was courteous and respectful.

Was attentive to my question(s) or concern(s).

Was knowledgeable about my question(s) or concern(s).

Communicated in a way that was understandable.

Was helpful.

How satisfied were you with the outcome (answers or materials) provided by the Village staff member?

Overall, how satisfied were you with the customer service you received from the Village staff member?

Please feel free to provide any additional comments or concerns on your interaction(s) with this Village staff member, or thoughts on how the Village can improve its services.

Would you like a Village department manager or the Village Administrator to contact you regarding your feedback?

Note: Personal Information provided will be used for administrative purposes, and it may be provided to requesters to the extent required by Wisconsin's Open Records Law (ss. 19.31 - 19.39, Wis. Stats.).

If you selected yes please provide your contact information.